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Return Procedure

Return Procedure
1. If you want to exchange or return the product, please contact our customer service through email to submit return request;
2. Once our customer service team confirmed your exchange or return request with email, please pack your item up and put the printed order information inside the parcel. (Simply go to My Account, click My Order, select the correct order number, and print it out);
3. Take down the return parcel tracking number and send it to our service team via email. 
4. After we receive the return parcel and verify everything intact, we will process to exchange or refund to you. 
Please notice that it takes 10 to 25 business days for package in transit, and an additional 2 to 5 business days for us to process your return parcel arrived at our Fulfillment Center. We'll email you once your return or exchange is processed.